Last updated: October 29, 2026
Dulce Mood wants customers with disabilities to be able to explore our desserts, contact us, and use our online services. We are working to improve the accessibility and usability of dulcemood.com.
Our approach
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference for accessibility improvements. Our work includes readable text and contrast, keyboard navigation and visible focus, labeled forms, accessible flavor-selection controls, and support for reduced-motion preferences. This is an ongoing effort, not a certification that every page or third-party service fully conforms to that standard.
Need help or found a barrier?
Email contact@dulcemood.com with the subject “Website accessibility assistance.” Please describe the page or feature involved, what you were trying to do, and your preferred way for us to respond. If helpful, include your browser, device, or assistive technology. You do not need to disclose a disability or medical information.
We will review your feedback and work with you to provide the information or assistance you need. Please do not send payment-card details or other sensitive information by email.
Third-party services and ongoing review
Some shopping, payment, and social-media features are provided by Shopify or other third parties. Their interfaces can change independently. Let us know if you encounter difficulty so we can investigate and help you find an available way to complete your task.
We welcome feedback as we continue improving the experience for everyone.